Extract of a letter from Findus to big UK retailers – this could have been going on for over six months.

A retailer has shown me a copy of the letter that Findus sent to them on Monday. It is very revealing.

Findus say they were told in writing on Saturday that they couldn’t guarantee what products were in their beef lasagne.  Further, at least one supplier told them they couldn’t guarantee the conformity of the product they were supplying from as early as August last year. 

At this point, a decent board of directors of a company should have had a single thought in their heads: get these products off the shelves, inform customers immediately. There should have been a huge public information campaign, refunds should have been advertised. Yet it was only Wednesday that people learnt that horse meat was in the food. We still do not know if phenylbutazone is also in the products.

For over a week Findus have known that they could not guarantee the contents of their beef lasagne for over six months. Think about that for a moment. How did they let that happen? Why didn’t they respond?

I think Findus are negligent. And I want to know when their executives had a reasonable expectation that the contents of the lasagne could not be guaranteed. Forget all the weasel words.

Moreover, I’d like to know when Findus were verbally told by their supplier that they couldn’t guarantee the contents of their lasagne. 

Here’s the extract from the letter:

“investigations have led one of our suppliers based in France to inform us in writing on 2nd February 2013 that the raw materials delivered since 1st August 2012 are likely to be non-conform and consequently the labelling on finished products is incorrect. The supplier has asked us to withdraw the raw material batches.”

 

4 comments ↓

#1 R Fox on 02.08.13 at 9:49 am

Is there any sea horse in Finders fish fingers, as I eat them?

#2 David Stuart on 02.08.13 at 1:39 pm

I’m more concerned about seafood(fresh)produce
I’ve lost trust.

The best thing to come out of this is butchers an fishmongers will see there business grow

#3 Richard Thomas on 02.08.13 at 2:52 pm

One point – there seems to be a common theme in all these scandals – that the statutory and or regulatory bodies set up to protect the interests of the public are more concerned with the interests of the industries and services they regulate. I cannot offhand think of one where the public interest is served – police, health, energy, water, competition fair trading, financial services, the press and now food. Just what good are they since all they seem to do is to allow the maximum self regulation? They are letting the industries please themselves you might say.

#4 Bob on 02.13.13 at 8:41 pm

I get the feeling all Findus is interested in is profit, consumers are way down the list of priorities.

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